Effective Date: 01-01-2020

At Udaan Technologies, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.udaantechnologies.com. By accessing or using our website, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our website.

1. Information We Collect

We collect two main types of information from and about our users:

a. Personal Information

This is information you voluntarily provide when you:

• Fill out a contact form
• Request information
• Subscribe to our newsletter
• Engage with us in any other way

This may include:

• Name
• Email address
• Phone number
• Company name (if applicable)

b. Automatically Collected Information

We automatically collect certain data when you interact with our website. This includes:

• IP address
• Browser type and version
• Pages viewed
• Referring website (if applicable)
• Date and time of visit
• Other diagnostic data

c. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, understand user preferences, and improve website performance. For more details on how we use cookies, please refer to our Cookies Policy.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To Provide Services: We use your information to respond to your inquiries, provide customer support, and fulfill your requests.
• To Improve Our Website: We analyze data to improve the functionality, performance, and content of our website.
• Marketing and Communications: With your consent, we may send you newsletters, marketing materials, or promotional offers related to our services.
• Legal Compliance: We may process your data to comply with legal obligations, prevent fraud, or enhance security.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

• With Service Providers: We may share your data with trusted third-party service providers who help us operate our website, provide services, or conduct business (e.g., hosting providers, analytics services).
• For Legal Purposes: We may disclose your information if required by law, court order, or government request, or to protect the rights, safety, or property of Udaan Technologies and its users.
• Business Transfers: If Udaan Technologies is involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to ensure the security of your data, please note that no method of internet transmission or electronic storage is 100% secure.

5. Your Data Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of any inaccurate or incomplete information.
• Deletion: Request the deletion of your data under certain circumstances.
• Marketing Opt-Out: Opt-out of receiving marketing communications by using the "unsubscribe" link in our emails or contacting us directly.
• Data Portability: Request your personal data in a structured, machine-readable format.

To exercise any of these rights, please contact us using the information in the Contact Us section below.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. After that, we will securely delete or anonymize your data.

7. Third-Party Links

Our website may contain links to third-party websites, plug-ins, or applications. Clicking on these links may allow third parties to collect or share information about you. We encourage you to review the privacy policies of any third-party websites you visit, as we are not responsible for their data practices.

8. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal data from anyone under 18. If we discover that we have inadvertently collected personal information from a child, we will take immediate steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by the "Effective Date" at the top of this page. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:

Udaan Technologies Pvt. Ltd.
Email: info@udaantechnologies.com
Phone: +91-120-4295665 / +91-120-4101115 / +91-9810421063